Here are answer to some of our most commonly asked registration questions:

When I click the 'Next' button on the registration form, why do I receive the message 'Errors were encountered while validating the form. Please review the form before attempting to navigate again.'?

You are receiving this message because you have not completed a required field on this page of the registration form. Scroll up on the page to look for any fields in red displaying the message 'This field is required'.

Why am I receiving a message that my credit card was declined?

This typically occurs when the payment information you have entered on the registration form does not match what the financial institution that issued the credit card has on file. When this happens:

1. Verify that you have correctly entered all payment information.

2. If this continues to happen, contact the financial institution that issued the credit card. This company will be able to verify why the charge was declined.

3. Try using an alternate payment method.

Why am I receiving a message that the zip code associated with my credit card is incorrect?

The zip/postal code field is validated directly by the cardholder's bank. If the zip code has failed, it's because the bank is telling us that the zip code does not match the one it has on file. Please contact the financial institution that issued the credit card to confirm the billing address on file. Note: Each merchant services provider (credit card processor) has discretion to decide if they are going to perform zip code validation which provides an additional layer of fraud protection. Thus, you may be able to use a card that fails zip code validation at one merchant and not at another.

I am on the 'Review and Complete Your Submission' page of the registration form and when I click the 'Submit Registration' button nothing happens.

This can happen for several reasons:

1. A required field may not have been completed or a message may require your attention. Scroll up on the page to look for any required field that may have not been completed or any messages requiring your attention.

2. If you are attempting to register from your place of employment (such as a bank, school, or government building), a firewall may be blocking you from submitting your registration. In this situation, please try registering from a different location.

What should I do if I still continue to have problems registering or I have additional questions?

If you are having difficulties registering for an event:

1. Try registering using a different browser or device. Older browsers or devices may conflict with the latest technology utilized within our application.

2. If you have general questions about the event (such as the location, time, etc.) please contact the event organizer.

Type	Platform	Version	IsMobile	MobileDeviceManufacturer	MobileDeviceModel
Mozilla	Unknown	0.0	False	Unknown	Unknown

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